If you buy something on Ebay & use Paypal and the item is faulty, does Paypal say that the seller has to pay for the return of the faulty item? I bought a laptop charger that is dodgy (connections are so loose that it's a fire hazard) and I've just noticed that the buying page says that the buyer must pay for return postage, which is a bit rude! I've contacted the seller and haven't heard back yet but I just wanted to know what my rights are as the return postage wouldn't be worth it.
I sold something once and the buyer wasn't happy with the description but I'm sure my choices were either to do a partial refund or pay for return postage plus issue a full refund to get it back?
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#2
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Posted 10 February 2012 - 03:32 PM
I am honestly not sure. I am thinking u will be stuck with the postage cost though... It doesn't mention on paypal anywhere I s'pose?
sorry Im not much help & cant state this 100%.
sorry Im not much help & cant state this 100%.
Edited by lediva, 10 February 2012 - 03:33 PM.
#3
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Posted 14 February 2012 - 05:47 AM
yes you are responsable for return postage usually not something they will refund you - the original amount for postage to you is returned, but not for you to send it to them
Vicki - WAH Mumma to Nate (Apr 2008) and my very missed Angel Babies 2006, 2008 and Dec 2011
'We will only be blessed with what He knows we can cope with'
'We will only be blessed with what He knows we can cope with'
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